Introducing the New Rich Text Editor: What you need to know

We’re transitioning from our current rich text editor (CK Editor 4) to a new rich text editor designed to ensure greater consistency and reliability across your campaigns

Why now, why the change?

Our previous rich text editor is being deprecated, meaning it is no longer updated and supported. We are transitioning to a new rich text editor that is more robust, ensuring that content aligns strictly within a defined HTML schema. This change will ensure campaign consistency.

What's New?

1. Drag and drop images from the web are supported

2. A different way of enforcing HTML within the rich text editor. This new editor supports the following HTML tags:

Supported HTML Tags:

• Paragraph and breaks: p, br
• Text styling: i, strong, b (converted to strong)
• Horizontal rule: hr (type three dashes)
• Links: a (allows href and target attributes)
• Images: img (drag and drop from the web supported)
• Embeds: iframe
• Spans: span
• Subscript and superscript: sub, sup
• Headings: h1, h2, h3
• Lists: ul, ol, li

HTML tags outside of those listed above will not be enforced within the source section of the rich text editor.

Will this affect my campaigns?

For most Tradable Bits users, this update will have no noticeable impact.

However, for folks who are more sophisticated with HTML and rely heavily on the “source” tab of the rich text editor to customize campaign descriptions, this new rich text editor may cause formatting changes. Specifically, style attributes unsupported by the new schema will be automatically removed, altering the appearance of your content.

What we recommend:

• Please refrain from “re-saving” any existing campaigns or emails with HTML-heavy customization in the rich text editor. Before applying updates to live campaigns, clone and save a version of your campaign to preview and test how it will look under the new editor.

Questions?

Please use the chatbot, email support@tradablebits.com or reach out to your Customer Success Manager if you have any major concerns or questions.

FAQs here