Four new sales stats to show how fans buy

Read Time 2 mins

Four new sales stats to FanCRM


Knowing your total revenue is useful. Knowing how fans buy what they spend on average, how many tickets they grab per order, which ticket types move - is the kind of information that actually provides some insights. Before now, that detail lived outside the platform.

What's new:

Four additions to the Sales Stats accordion in FanCRM > Stats:

  • Average Revenue Per Customer: what a buyer is worth on average, not just in aggregate

  • Average Tickets Per Order: are fans buying solo or in groups
  • Ticket Type Breakdown: a chart showing how revenue and volume are split across ticket categories
  • Orders by Purchase Date: purchase activity over time through the on-sale window

If you've already got sales data connected, these numbers are populated and ready - nothing to configure, nothing to sync.

Why it matters:

Total revenue is great for telling you the size of your on-sale. These four numbers give you a better shape.

  • Average tickets per order flags whether fans are buying solo or in groups.

  • The purchase-date chart shows exactly when demand spikes.

  • Average revenue per order shows you how that money is distributed (a.k.a. $500K in revenue aggregate would look identical whether you had 500 high-value buyers or 5,000 more casual ones).  

These new additions give you a deeper look at the layer underneath - how fans buy, what they tend to spend, and when on-sale spikes actually happen.

Things to know:

  • Lives in FanCRM > Stats> Sales Stats accordion
  • Populates automatically from any connected ticketing/sales data
  • The two chart views (ticket type, purchase date) update live as new sales come in

Go take a look. If you've got sales data connected, these numbers are already waiting for you. Open FanCRM Sales Stats

 

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